nadim Casino & Sportsbook Data Care
This page describes what we collect when you use nadim and how we keep that data protected. We at nadim take your privacy seriously. When you register, deposit, or place a market entry on our platform, you share personal information with us. We explain here what data we collect, why we collect it, who has access to it, and how long we keep it. Our nadim privacy practices comply with Indonesian data-protection standards and payment-provider requirements.
We do not sell your data to advertisers or marketing firms. We do not track your browsing outside nadim or build profiles for third-party use. We share your information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process transactions, and with law enforcement if legally required. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location.
nadim's services are available only where local law permits. Before you open an account, verify that your jurisdiction allows access to our platform. This privacy policy applies to all users of nadim, regardless of location.
What Data We Collect on nadim
We collect personal data during account registration: your legal name, date of birth, email address, and phone number. We use this information to verify your identity, confirm your age, and contact you about your account. We also collect government-issued ID (passport, driving license, or national ID card) and proof of address (utility bill, bank statement, or lease agreement) as part of our Know Your Customer (KYC) verification process. This data is mandatory for account opening and is required by Indonesian financial regulations.
When you deposit or withdraw on nadim, we collect transaction data: the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account), the date and time, and the transaction status. We do not store your payment-provider passwords or banking credentials; we only store references to your approved payment methods so you don't re-enter them for every transaction.
When you place a market entry on nadim, we record the market ID, your stake, the odds, the settlement outcome, and the date and time. We retain this data in your Result Archive so you can review your account history. We also collect technical data: your IP address, browser type, device type, and approximate location (city level, not street address). We use this data to detect fraud, prevent unauthorized access, and comply with anti-money-laundering (AML) regulations.
Our nadim data retention schedule
We retain your personal data (name, ID, address) for at least five years after account closure, as required by Indonesian financial law. We retain transaction data (deposits, withdrawals, market entries) for the same period. We retain technical data (IP address, device type) for 12 months. If you request data deletion before the retention period expires, we will comply unless law requires us to keep it.
If nadim ceases operations, we will retain your data for the full retention period and make it available to you upon request. We will not delete your data simply because you close your account; we keep it to resolve disputes, comply with tax authorities, and respond to law-enforcement requests.
"We at nadim do not sell your data. We keep it secure, we use it only for nadim operations and legal compliance, and we delete it when we are no longer required to keep it."
How We Use Your Data
We use your personal data for account verification, fraud prevention, and regulatory compliance. We verify your identity to confirm you are of legal age and not prohibited by law from accessing nadim. We use your data to detect suspicious activity (multiple accounts, unusual transaction patterns, potential money laundering) and to respond to law-enforcement requests. We also use your data to contact you about account security, service updates, or legal notices.
We use your transaction data to process deposits and withdrawals, to settle markets accurately, and to generate your Result Archive. We use your technical data (IP address, device type) to detect fraud and to maintain platform security. We do not use your data for marketing, profiling, or behavioral analysis unless you explicitly opt in.
nadim may email you about account activity, security alerts, or service updates. You can opt out of marketing emails via your account settings, but you cannot opt out of security or legal notices. We do not send SMS or push notifications without your consent; you can enable or disable these via your account preferences.
- KYC verification
- Know Your Customer process: we collect your ID and proof of address to comply with financial regulations and confirm your identity.
- AML compliance
- Anti-Money Laundering: we monitor transaction patterns to detect suspicious activity and report it to authorities if required by law.
- Data retention
- We keep personal data for five years after account closure, transaction data for five years, and technical data for 12 months.
- Third-party processors
- Payment providers (mobile banking, local payment, online payment, etc.) and law enforcement may access your data as required by their regulations or legal orders.
Third-Party Access and Data Sharing
We share your data with payment providers (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process your deposits and withdrawals. These providers are regulated by Indonesian financial authorities and are bound by their own privacy policies. We do not control how they use your data beyond the scope of transaction processing.
We may share your data with law enforcement, tax authorities, or financial regulators if we receive a legal request (subpoena, warrant, or regulatory inquiry). We will comply with such requests without notifying you unless law permits us to do so. We do not share your data with advertisers, data brokers, or marketing firms. We do not sell your data.
Our nadim servers may be hosted by third-party cloud providers. These providers are contractually bound to keep your data confidential and to use it only for hosting and maintenance purposes. We conduct regular security audits to ensure these providers meet our standards.
Your Rights Regarding Your Data
You have the right to access your personal data. You can download your account data (name, ID, transaction history, market entries) as a file (CSV or PDF) from your nadim account settings. You can also request a copy via email; we will provide it within 30 days.
You have the right to correct inaccurate data. If your name, address, or other personal information is incorrect, you can update it via your account settings or contact our support team. We will verify the change and update our records.
You have the right to request data deletion, subject to legal retention requirements. If you request deletion and we are not required by law to keep your data, we will delete it within 30 days. However, we may retain anonymized or aggregated data for statistical purposes. You can request deletion via your account settings or by contacting our support team.
You have the right to object to certain uses of your data. For example, you can opt out of marketing emails or disable push notifications. You cannot opt out of security alerts or legal notices, as these are necessary for account protection and regulatory compliance.
Cookies and Tracking Technologies
nadim uses cookies to maintain your login session, remember your preferences, and detect fraud. We use session cookies (deleted when you close your browser) and persistent cookies (stored for up to 12 months). We do not use cookies for tracking or profiling outside nadim.
We use analytics tools to measure platform performance (page load times, user flow, error rates). These tools do not identify you personally; they collect aggregate data only. We do not use third-party analytics services that track you across websites.
You can disable cookies in your browser settings, but this may prevent nadim from functioning properly. We do not honor "Do Not Track" signals because we do not track you outside nadim anyway.
We've outlined how nadim collects, uses, and protects your data. Our commitment is transparency: you know what we collect, why we collect it, and how long we keep it.
Security and Data Protection
We encrypt your login credentials and store them securely using industry-standard hashing algorithms. We use TLS 1.2 or higher encryption for all data in transit (between your device and our servers). We maintain firewalls, intrusion-detection systems, and regular security audits to protect against unauthorized access.
However, we cannot guarantee absolute security. If nadim suffers a data breach due to circumstances beyond our reasonable control, we will notify affected users without undue delay and provide guidance on account protection. We will not be liable for losses resulting from user negligence (e.g., sharing your password or using public WiFi without a VPN).
International Data Transfers
Our nadim servers may be located outside Indonesia. When we transfer your data internationally, we apply the same security standards regardless of location. We do not transfer your data to countries with weaker data-protection laws unless we have contractual safeguards in place.
Policy Updates and Contact
We may update this privacy policy occasionally. We will notify you of material changes via email and display a notice on your account dashboard. Continued use of nadim after the update means you accept the new policy. If you have questions about our privacy practices, contact nadim support via email or live chat. Our English-language team will respond within one business day.
nadim's services are available only where local law permits. We comply with Indonesian data-protection standards and payment-provider regulations. If you have a privacy complaint, you can contact us directly or file a complaint with the relevant Indonesian data-protection authority.